Acknowledgement and Consent
Type of Personal Information Collected
If you choose to transact with FINTOS for any products and / or services or use FINTOS’ Portal, you will be asked to provide your personal information such as (but is not limited to) name, identification card number, mailing address, phone number(s), email address(es), contact preferences and language preferences. Where you intend to use FINTOS’ Portal for purposes of making transactions involving online payments, your banking account or credit card information may also be collected for the purpose of processing your payments.
Use of Personal Information Collected
The purpose of collecting your personal information may include but not limited to the following:
Disclosure of Personal Information to Third Parties
Whenever required by law, we will disclose your information to the government bodies, authorities or third parties pursuant to a subpoena or other legal process accordingly. Further, we may also use or disclose your information as permitted by law to protect the rights or property of FINTOS, our customers, our website, or its users. We may also disclose your information, whether in part or in full, to our contracted or authorised companies such as our data processors.
If you choose to register and transact with FINTOS, your personal information may be shared where necessary and only on a need to know basis with companies within the FINTOS Group of Companies (i.e. subsidiaries under FINTOS Venture Group Sdn. Bhd.), so as to serve you in the most efficient and effective manner.
FINTOS may disclose your personal information to the following parties for the purposes stated above:-
In certain instances, we reserve the right to disclose your personal information to our preferred merchants and strategic partners. We take reasonable steps to ensure that agreements with our merchants and/or strategic partners include appropriate privacy and confidentiality obligations.
If you do not wish your personal information to be shared with these third parties, please e-mail us at firstname.lastname@example.org or at any FINTOS Service Centre via the contact details provided below. Your latest written instructions to us will prevail. Your personal information will not be disclosed to any unauthorized third party.
Transfer of your Personal Information outside of Malaysia (where applicable)
For your information, in certain circumstances your personal information may be stored in a server which is located outside Malaysia. In this instance, we would endeavor to bind the service provider in an agreement that ensures a high standard of privacy protection.
Information Security: How We Protect Your Privacy
FINTOS is committed to implementing the highest standards of information security to protect the privacy and confidentiality of your personal information. We limit access to your personal information to authorized employees. We also maintain physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure.
Some of the other central features of our security measures include:
Accessing your Personal Information
The following outlines the choices you have with respect to the collection and use of your personal information by us.
How to opt out – If you do not want to receive communications and/or services from FINTOS website or brand, please do not opt-in for those communications or services at the time of registration. If you have opted-in and, at a later time, wish to opt-out, please e-mail us at email@example.com or at any FINTOS Service Centre via the contact details provided below. Your latest written instructions to us will prevail.
How to withdraw and revoke consent
Access and Correction
You may request to have access and/or do correction to your personal information submitted to us by sending an e-mail to firstname.lastname@example.org or you may apply at any FINTOS Service Centre via the contact details provided below. You further acknowledge that we may impose a fee to you for such request. We reserve the right to refuse to correct your personal information as provided under the law.
What if I receive an e-mail, message or another contact I am not expecting – Along with every e-mail marketing communication sent to you, we provide you the opportunity to discontinue receiving future marketing communications (i.e., unsubscribe). Simply follow the unsubscribe process or directions provided in the email.
How do I know whether I am opted in – You are opted in for the communications and/or services from FINTOS website or brand unless you chose not to receive them at the time of registration or you clicked unsubscribe on the marketing material received. Alternatively, you may email us at email@example.com to unsubscribe.