Sales Admin Executive
Job Highlights
- Professional Advancement: Annual performance evaluations with opportunities for promotion. Potential to rise to a chief-level position.
- Competitive Compensation: Attractive salary package with performance-based incentives.
- Equity Participation: Eligibility for the Employee Share Option Scheme (ESOS).
- Company Growth: The company is on a path towards an IPO and expanding internationally.
Job Description
We are seeking a highly organized and proactive Sales Admin Executive to support our sales department with a range of administrative duties. This role is pivotal in maintaining the efficiency and smooth operation of the department, ensuring that our team can focus on their primary objectives.
Key Responsibilities
- Liaise with applicants to gather necessary information for loan applications and respond to basic inquiries about the process.
- Accurately input customer details into our system, evaluate data, and conduct preliminary research on potential clients' commitments and financial statements.
- Efficiently update case status, ensuring a seamless transition across platforms including our internal system, Monday.com, and Microsoft Teams.
- Manage document collection, ensuring all necessary paperwork is uploaded into the system promptly for further processing.
- Coordinate the signing of credit loan agreements, bank loan offers, sale & purchase agreements, and other relevant documents with bankers and solicitors.
- Stay informed about the property market, bank loan requirements, and our products and services to enhance customer satisfaction.
- Address customer complaints in collaboration with Sales Advisors, aiming for swift and satisfactory resolutions.
- Support the arrangement of site visits for prospects or customers, addressing basic questions as needed.
- Maintain adherence to all company policies and government regulations throughout the administrative process.
- Serve as the reception, answering calls, and recording information in the system accordingly.
Qualifications
- At least 2 years of experience in a banking administrative or operational role.
- Experienced in receptionist or customer service role is a plus.
- Strong organizational skills and attention to detail.
- Ability to speak Mandarin is essential due to the business nature.
- Proficiency in Microsoft Office applications and familiarity with CRM systems.
- Ability to multitask and prioritize in a fast-paced environment.
- Team-oriented mindset with a positive attitude and strong problem-solving skills.
Why Join Us?
- Medical claim
- Enjoy all Public Holidays under Selangor – that's 18 days off!
- Access to educational opportunities like EMBA and various training courses.
- Opportunities for growth and promotion, evaluated in annual reviews.
- Partake in weekly and monthly company activities – from badminton and cycling to picnics and evening sessions.
- Experience our vibrant, energetic office culture and a comfortable corporate style workspace.
- Parking allowances provided. Office location conveniently accessible via public transport.
Skills
- Financial Analysis
- Client Management
- Market Analysis